Cleenmark Saudi Arabia

Privacy Policy

Last updated: 12 November 2026

CLEENMARK LTD., owner of the Cleenmark® brand. Applies to sa.cleenmark.com and Cleenmark services in Saudi Arabia.

1. Introduction

This Privacy Policy explains how CLEENMARK LTD. ("Cleenmark", "we", "us") collects, uses, shares and protects personal information when you use sa.cleenmark.com or ask for a Cleenmark service in Saudi Arabia.

If you do not agree with this policy, please do not send us personal information through the site.

2. Who is responsible, and our local partner

CLEENMARK LTD. owns the Cleenmark® brand, runs this website and the booking platform, and is responsible for the personal information described here.

CLEENMARK LTD. is a company incorporated in Bangladesh (Registration No. C-212692/2026).

In Saudi Arabia, Cleenmark services are carried out by Cleenmark's contracted local partner for Saudi Arabia, not by CLEENMARK LTD. directly. Each country has its own partner. The partner and its team receive the details they need to carry out your service and must use them only for that.

You can ask us at sales@cleenmark.com for the name and details of the partner for Saudi Arabia.

3. Information we collect

Bookings are not open in Saudi Arabia yet. When you try the booking steps on this site, the details you type stay in your browser: they are not sent to us and are not saved.

We collect only:

messages you choose to send us by email, phone or chat;
technical data such as your IP address, browser and device type, and the pages you visit.

4. How we use it

We use personal information to:

answer your questions and handle complaints;
keep the website working, secure and free from misuse;
understand how the site is used so we can improve it;
meet legal, tax and accounting duties.

5. Legal basis and the law in Saudi Arabia

We handle personal information where it is needed to provide the service you ask for, where the law requires it, where we have a legitimate interest in running and protecting the service, and otherwise with your consent.

We handle the personal information of people in Saudi Arabia in line with the law that applies there, including the Personal Data Protection Law (PDPL).

7. Transfers to other countries

Cleenmark works in several countries. Your information may be stored or handled outside Saudi Arabia, by us, by our service providers or by Cleenmark group teams. When it is, we take steps required by law to keep it protected.

8. How long we keep it

We keep personal information only as long as we need it for the purposes above, including to deal with complaints and to meet legal, tax and accounting duties. After that we delete it or make it anonymous.

9. Cookies

The site uses cookies to remember the country and language you chose and to keep the site working. It may also use analytics and advertising cookies from providers such as Google and Meta to measure visits. You can block or delete cookies in your browser settings; some features may then not work.

10. Your rights

Depending on the law in Saudi Arabia, you can ask us to tell you what personal information we hold about you, to correct it, to delete it, to stop using it, or to withdraw a consent you gave. Write to sales@cleenmark.com. We may need to confirm who you are before we act.

If you are not satisfied with our answer, you can complain to the Saudi Data & AI Authority (SDAIA).

11. Children

The site and our services are for adults. We do not knowingly collect personal information from anyone under 18.

12. Changes

We may update this policy. The date at the top shows the latest version. If a change is important we will make it clear on the site.

13. Contact